Governance, risk, and compliance (GRC) provide organizations the confidence and tools they need to operate their businesses without overstepping regulatory bounds. Too many organizations lack well-defined GRC programs or have the tendency to neglect funding them. To succeed, organizations must improve resilience and prepare for disruption to remain relevant and deliver value.

Governance
The frameworks of an organization’s activities and whether or not they are aligned with business objectives. Activities include processes, structures, and policies that are meant to manage and monitor company activities.

Risk
A sustained process of addressing risks, mitigating risks through controls, and providing assurance that the risks are managed according to policies. This includes measurement of risk, assessment, retention, monitoring, and identification.

Compliance
Ensuring that activities within an organization operate in a way that are aligned with laws and regulations.

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Take advantage of our certified and experienced team on implementation and maintenance of ServiceNow’s ITOM solution.

ITOM helps your organization enhance visibility into its infrastructure and services, prevent service outages, and maximize operational agility by utilizing single source of record in CMDB.

Discovery provides a replicable and reliable method to identify enterprise IT infrastructure.

Event Management captures alerts from infrastructure events captured by 3rd party monitoring tools.

Orchestration lets you automatically remediate problems and initiate the incident process, understand the impact of change, and gain approvals.

Service Mapping creates an accurate, service-aware view of infrastructure. It continuously monitors IT resources for service-affecting changes and updates service maps in real-time.

Together, Discovery and Service Mapping give you a unified, connected view of your entire IT network and the services it supports. Read more

ITSM
Implement, maintain and enhance your ITSM applications: Incident, Change, Problem, Knowledge base, Service Catalog, Request Management, Virtual Agent, Benchmarks, Service Level Management, etc.

ServiceNow ITSM accelerates your digital transformation and elevates your user experience with machine learning and AI powered chatbots. It also improves your IT productivity by over 20% with structured machine learning that automates routine tasks.

With ServiceNow ITSM, you can consolidate your IT tools into our single data model to transform the service experience, automate workflows, gain real-time visibility, and improve IT productivity. And it enables you to switch your operational IT costs to strategic investments.   Read more

Custom Application Development

Leverage knowledge and experience of our ServiceNow certified developers to take advantage of custom application development and maintenance.

Create your own ServiceNow applications, set your own Service Level Agreements (SLA), Access Permissions (ACL), Workflows, Tasks and Notifications to make most of ServiceNow engine. Read more